At Lucky Topix, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Policy:

• Eligibility: Items must be returned within 30 days of purchase to be eligible for a refund or exchange. Products must be unused, unopened, and in their original packaging.
• Process: To initiate a return, please contact our customer service team at (334) 567-8735 or email us at info@luckytopix.com. We will provide you with detailed instructions on how to return your item.
• Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
• Refunds: Once we receive and inspect your returned item, we will process your refund. The refund will be applied to your original method of payment within 5-7 business days.
• Exchanges: If you wish to exchange an item, please contact us to arrange the exchange process. We will ship the new item to you as soon as we receive the returned product.

Non-Returnable Items:

• For hygiene reasons, certain items such as opened cosmetics, skincare products, and personal care items cannot be returned.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

Contact Us: If you have any questions or concerns about our Refund & Return Policy, please don’t hesitate to reach out to us at (334) 567-8735 or info@luckytopix.com. We are here to ensure you have a positive shopping experience with Lucky Topix.